Refund and Returns Policy
Overview
We do our best to make you satisfied with our art and service. The process of returning and exchanging of the artwork is an unpleasant fact both for us and for you because in case of refund you will pay all delivery cost of returned or exchanged artwork.
Therefore we recommend you to pay close attention to detail when select the artwork you want to buy and request maximum information as well as size art before the purchase!
Also you have to know that hues of your monitor may differ from the hues of the original artworks. We recommend you to calibrate your monitor settings before you make decision to order any of the artworks!
You can make refund for the artwork or exchange it to any other one during 7 days after delivery it to you.
To return the artwork
• send us e-mail about your decision to return the purchased artwork
• after receiving our email, carefully pack the artwork in its initial packing and send it back to us with full insurance
• after receiving of the rejected artwork we will check its integrity
• we will return you your initial payment excluding the original shipping cost
To exchange the artwork
If you’ve done all of this and you still have not received your refund yet, please use Contact form to email us.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service and purchasing shipping insurance.
Need help?
Please use Contact form for questions related to refunds and returns.