Return or Exchange Policy
We do our best to make you satisfied with our art and service. The process of returning and exchanging of the artwork is an unpleasant fact both for us and for you because in case of refund you will pay all delivery cost of returned or exchanged artwork.
Therefore we recommend you to pay close attention to detail when select the artwork you want to buy and request maximum information as well as size art before the purchase!
Also you have to know that hues of your monitor may differ from the hues of the original artworks. We recommend you to calibrate your monitor settings before you make decision to order any of the artworks!
You can make refund for the artwork or exchange it to any other one during 7 days after delivery it to you.
To return the artwork
- send us e-mail about your decision to return the purchased artwork
- after receiving our email, carefully pack the artwork in its initial packing and send it back to us with full insurance
- after receiving of the rejected artwork we will check its integrity
- we will return you your initial payment excluding the original shipping cost
To exchange the artwork
- inform us via e-mail about your decision to return the purchased artwork and exchange it to the other one
- after receiving our email, carefully pack the artwork in its initial packing and send it back to us with full insurance
- after receiving of the rejected artwork we will check its integrity and tell you the sum to be paid to clear the difference in prices (if any) and shipping charges for the new artwork
- transfer the total sum (difference in prices between the artworks and shipping cost of the new artwork) to our bank account
- we will send you the new artwork
